April 27, 2020 – On June 1, 2020, the Defense Manpower Data Center (DMDC) will disable the Research, Recertify and Update (RRU) functionalities in JPAS. All Customer Service Requests (CSR) to include RRU requests and the Non-Disclosure Agreements (NDAs)/SF-312 must be submitted via the DISS application.
For instructions on how to complete CSR/NDA actions, please reference the user manual, under the Help link on the DISS JVS application or review the Vetting Risk Operations Center Customer Service Request DISS Tips and Tricks (https://www.dcsa.mil/Portals/91/Documents/IS/DISS_Tips_Tricks_2020.pdf).
To avoid any disruption of service, it is imperative to obtain a DISS account to ensure a seamless transition from JPAS to DISS. For additional questions or concerns, please contact VROC at email@example.com.